Customer Support/Translation

Title: Customer Support/Translation - Mandarin/Cantonese & English
Experience Range: 0 – 5 years (Open to fresh graduates and experienced candidates)
Education: Open to SPM/Diploma holders
Location: Cyberjaya
Shift: Permanent Night Shift
Working Days: Monday to Friday (Saturday & Sunday Off)
Working Hours: 9 PM to 6 AM / 10 PM to 7 AM
Salary Range: RM 5000 – 6000+ (including allowances)

Applicant can apply from Philippines, Indonesia, India and from any country.

Compensation and Benefits:

• Basic Salary: RM 4000 – 5000
• Transportation Allowance: RM 500/month (pro-rated based on working days)
• Night Shift Allowance: RM 550 (RM 25 per night * 22 working days)
• Joining Bonus: RM 1000 (effective immediately)
• Medical Benefits: In-patient and out-patient benefits for self, spouse, and children

Language Proficiency:

• Required: Fluent in Mandarin/Cantonese and Good English (B2/C1 level)
• Testing: Mandatory language proficiency tests

Job Responsibilities:

• Provide customer support and translation services
• Handle inquiries and resolve issues via phone and email
• Translate documents and communications accurately