Strategy and Organisational Delivery Manager

We are seeking a highly experienced and dynamic individual to join our leadership team as the Manager of Strategy and Organisational Delivery. You will play a pivotal role in defining, coordinating, and facilitating the strategic needs of our organization, ensuring effective deployment and operation.

• Strategic Development:
• • Help with the development and design phase of the future operating model for GBS.
  • Develop a clear and structured management process for new leadership positions within GBS.
  • Collaborate with GBS senior leadership to align organizational strategy with operational execution.
• Operational Execution:
  • Facilitate the deployment and operation of the new operating model.
  • Coordinate and manage integration efforts, ensuring smooth transitions and efficient operations.
  • Oversee the effective use of ERP systems, BPO services, and other operational platforms.
• Stakeholder Collaboration:
  • Work closely with GBS senior leadership and external stakeholders to ensure alignment and effective communication.
  • Define and where appropriate manager relationships with external partners, including BPO providers, suppliers, ...