UX Researcher

We are looking for an ambitious UX Researcher to join our team at Adverity. You’ll play a key role in proactively reinventing the user experience of our complex, data-driven web applications for marketing professionals.

This is a full-time hybrid position based in our Headquarters in Vienna, or within a commutable distance where you can visit our office 2-3 days a month.

Some of the things you'll work on:

In the first two-three months:

• Begin your Adverity journey with a flexible onboarding process designed to help you to get to know our platform, workflows, tools and teams. We’ll provide you with a buddy to be by your side for this initial stage.

After two-three months:

• After a few months of learning about and conducting research across the entire product, you will be dedicated to one of the main product areas, with the possibility of switching areas after a longer period.
• Initiate, coordinate, and carry out appropriate end-to-end, mixed-methods research projects, both evaluative and generative, with a high degree of initiative and independence.
• Improve or set up the appropriate research operations to enable faster and more frequent research, with a focus on introducing more continuous and automated research methods into our toolkit.
• Run workshops to extract knowledge from other teams (customer service, product management, sales, etc.), share your own research findings, and help brainstorm solutions.
• Be creative in proposing ways to increase exposure to user research within the company, as well as attracting research participants and keeping them active.

We’re excited if you have:

• 3+ years of experience in a UX Research role, with a strong focus on qualitative methods (concept and usability testing, interviews, workshops), and some experience with quantitative methods (especially surveys, but also analytics).
• Openness to learning a very technical platform, with complex user journeys and mental models.
• Strong initiative and excellent analytical skills, with a focus on making research happen quickly and delivering value over perfection, while seeing the big picture and summarising findings in an accessible, actionable way.
• Confidence and empathy for building relationships with a diverse range of stakeholders, both to strengthen UXR’s position in relation to other departments and to evangelise UXR.
• Excellent written and verbal communication skills in English, as this is our primary business language.

Why you’ll love it here:

• Flexible working hours and home-office
• Internal shares program (EDPP)
• Lunch allowance for our inhouse restaurant
• Ergonomic workspace and cutting edge technology
• Budget for job relevant training
• Regular team events (also remote)
• Modern and stylish offices
• Sustainable merch for all employees
• Adverity Social Responsibility Days (+2 days paid off)

Are you ready to apply?

For this role, we offer a salary starting from €52.136 per year. In any case, we offer competitive salaries depending on your qualifications and experience.

Apply now if you’re a results-driven UX Researcher with a passion for enhancing user experiences and delivering actionable insights. We look forward to seeing how you can make an impact with us!