We are seeking an experienced Quality Assurance Lead with a strong background in Salesforce testing to join our dynamic team. The ideal candidate will have 8+ years of experience in leading QA projects (hands-on), implementing Salesforce test automation, and possess expertise in automation tools such as Provar and/or Selenium. This individual will be responsible for overseeing the QA life cycle, leading an automation team, and ensuring the successful execution of Salesforce QA Automation projects.
Key Responsibilities:
- Lead the QA life cycle, including the creation of Test Plans, Test Scenarios, Test Cases/Scripts, and Defect lifecycle management
- Estimate, prioritize, plan, and coordinate all testing activities
- Understand SDLC and STLC methodologies (Agile, Waterfall, Hybrid) and guide the team in their effective implementation
- Provide leadership in building automation frameworks from scratch, with hands-on experience in Automation Framework Design & Implementation
- Implement Test Automation using Provar automation tool (preferred). Good to also have working knowledge of using Selenium WebDriver, JAVA, Selenium Grid, Cucumber, Maven
- Successfully executed at least 2 Salesforce QA Automation projects by designing and developing automated test scripts and test cases using Provar (preferred) and/or Selenium
- In-depth knowledge of Salesforce Administration is mandatory, with a strong understanding of Salesforce Architecture
- Manage Manual and Automation testing activities on projects and identify reusable Test Scripts for automation testing
- Write test cases based on requirements, execute them, maintain requirement traceability, and log JIRA
- Support and coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT) for defects and new requirements
- Explain the UAT testing process to the customer and actively participate in bug triage meetings
- Work on multi-cloud projects and mentor new hires, guiding them with their tasks
- Hold at least 2 Salesforce certifications
- Preferred: Knowledge of Einstein Chatbots, CPQ, SFS, and IVR
Soft Skills:
- Experience in automation testing using any tool
- Comfortable presenting remotely and in-person, to the managerial level and above
- Comfortable leading user story grooming sessions
- Ability to articulate and communicate effectively, both internally and externally
- Highly organized with the ability to guide the team towards industry best practices
Qualifications:
- Bachelorโs degree in Computer Science or related field
- 8+ years of experience as a Quality Assurance Automation Lead/Engineer
- Proven experience in Salesforce QA Automation projects
- Strong knowledge of automation tools, particularly Provar and/or Selenium
- Excellent communication and leadership skills
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NeuraFlash
A leading AI and Consulting Partner of Amazon & Salesforce focused on transforming contact centers with AI Powered Experiences.
Digital Transformation from point-of-sale to point-of-service with AI, Salesforce.com & Amazon Web Services ๐
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