Manager, Customer Adoption Management

Coupa makes companies operate smarter and grow faster. Our leading AI-driven platform connects and optimizes sourcing, purchasing, supply chains, and financial management. More than 3,000 global organizations large and small trust Coupa to transform operating margins, increase efficiencies and growth, optimize cash, and reduce risk.

The Impact of a Manager, Customer Adoption Manager at Coupa:

The Customer Adoption Manager is a key role within our services organization. You will manage a team of CAMs who work closely with Coupa Customers globally to increase adoption, maximize value & drive best practices, ensuring our customers get the greatest value from their Coupa platform.

What you will do:

• Oversee the Bogota Customer Adoption Management (CAM) Organization supporting day-to-day operations and ensuring development of the team and support the delivery of services to customers
• Collaboration with Global CAM Team to ensure proper alignment and delivery approach to Coupa Customers
• Collaborate with North America CAM Leadership and team to ensure aligned approach on customers
• Coach and develop the CAM Team, focusing on continuous improvement
• P...