Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Priority Support Engineer who is ready to join our mission in creating a #CyberFit future!
As a Priority Support Engineer, you will function as the main support technical expert in specific Company’s products or services. Your responsibility will be to resolve the customers’ technical incidents using your own expertise and extensive cooperation with the Company’s Engineering departments, as well as craft solutions, submit bug reports, coordinate complex tasks with other teams (Engineering, QA, DCO, Product Management), communicate with the customers to their complete satisfaction.
WHAT YOU'LL DO
- Work on resolving various technical incidents for the Company’s customers involving various software, networking and hardware environments
- Responsible for building and maintaining strong relationships with customers able to thrive in the ever-changing work environment
- Stay abreast of the latest changes, trends and technological advancements in t...
Acronis
World leader in cyber protection, empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on.
Acronis delivers cyber protection for data, applications, and systems through award-winning technologies. Get #CyberFit
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