Tier 3 QA Engineer

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for а Tier 3 QA Engineer who is ready to join our mission in creating a #CyberFit future!

In this role you will be responsible for verifying product functionality based on Customer reports, including designing test scenarios & running these tests, creating environments, analyzing test results, and preparing reports on the defects to the development/product team. In addition, you will participate in pre-release testing - conducting internal user acceptance testing prior to releases.

WHAT YOU'LL DO

• Analyze Customers' issues, investigate root causes;
• Identify test conditions, design test cases, plan testing activities;
• Maintain and design complex test environments required for tests execution;
• Execute test cases according to the described scenarios (Customer cases);
• Work with logs & diagnostic information using appropriate techniques & tools;
• Analyze test results, logs & prepare reports to the development teams;
• Log & document bugs in the tracking system (Jira), verify bugs;
• Participate in building of virtual testing framework;
• Execute exploratory testing & User Acceptance Testing (UAT);
• Collect comprehensive & relevant data for bug investigation;
• Work with R&D, Support, Product, and other departments on technical questions & user scenarios.

WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)

• Bachelor’s degree in Computer Science or Engineering;
• 2+ years of experience as a QA Tester (Manual) or System Administrator or in a related field;
• Pre-Intermediate level of English (ability to read documentation & write simple texts) or higher;
• Familiarity with any Virtualization system (VMWare ESXi, MS Hyper-V, oVirt, KVM);
• Strong skills of basic Windows/Linux system operations, including software installation, network configuration, general troubleshooting;
• Knowledge of various operating systems: MS Windows (including corporate versions) and Linux distributions;
• Hands-on experience with GUI, and CLI;
• Experience in testing or support of endpoint security solutions;
• Experience in investigating and troubleshooting performance related incidents with built-in and 3rd-party tools.
• Understanding of User Experience;
• Understanding of common software failures & faults;
• Attention to details;
• Strong analytical & problem solving skills;
• Time-management skills (SLA);
• Strong multitasking;
• Ability to work autonomously & in a team.

Would be considered plus if you have

• MacOS experience;
• Cybersecurity analyst's skills;
• Scripting skills (e.g. JavaScript, Python, PowerShell, etc.).

*Please submit your resume and application in English

WHO WE ARE

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.

A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

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