Technology On-Boarding Manager

• Lead the onboarding process for new technology projects and initiatives.
• Coordinate with cross-functional teams to gather project requirements and ensure smooth execution of technology onboarding.
• Manage the end-to-end onboarding process, including implementation, testing, and user training.
• Monitor and track the progress of technology onboarding activities, and provide regular updates to stakeholders.
• Identify and mitigate risks and issues that may impact the onboarding process.
• Collaborate with IT teams and external vendors to resolve technical issues and ensure timely resolution.
• Develop and maintain documentation, including user manuals and training materials, to support technology onboarding.
• Provide training and support to end-users to ensure successful adoption of new technologies.
• Stay up-to-date with industry trends and best practices related to technology onboarding.
• Conduct post-implementation reviews to evaluate the success of technology onboarding and identify areas for improvement.
• Report on key metrics and performance indicators related to technology onboarding.
• Work closely with stakeholders to gather feedback and continuously improve the onboarding process.
• Lead and motivate a team of technology onboarding specialists to achieve project goals and objectives.
• Collaborate with senior management to develop strategies and plans for technology onboarding.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Other duties and responsibilities as assigned.

Requirements

• 5+ years of experience in technology onboarding or related roles.
• Bachelor's degree in computer science, information technology, or a related field.
• Strong project management skills, with the ability to manage multiple tasks and deadlines.
• Excellent communication and interpersonal skills, with the ability to communicate effectively with stakeholders at all levels.
• Strong analytical and problem-solving abilities.
• Experience in financial services or banking industry is preferred.
• Knowledge of technology platforms and systems used in banking operations.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Proficiency in Microsoft Office Suite and project management tools.