Platform Operations Manager

Join us on our mission to become a global champion in commerce advertising and performance marketing.

Backed by our investor Waterland Private Equity, our four companies are digidip, shopping24, mrge Americas and Yieldkit form mrge. Together, we are building and scaling technology platforms that all share the goal of connecting advertisers and publishers in a manner beneficial to both parties.

We are an international, multilingual team with flat hierarchies. Our teams work with a high degree of independence, both from offices in Hamburg and Berlin, as well as remotely.

Our culture runs on trust, friendliness, and collegiality, fostering a positive work atmosphere.
Working with us is easy and fun – just ask our clients, who we help to reach their goals in an uncomplicated, reliable way.
In close cooperation with our partners, we provide advertising formats that offer genuine relevance for our users and, as a result, lead to higher sales.We are looking for a highly skilled and motivated Platform Operations Manager to oversee the day-to-day operations of our advertising platform. The ideal candidate will have a strong background in platform management, incident resolution, data management, and partner integrations. Reporting to the Head of Platform Excellence, the Platform Operations Manager will play a crucial role in ensuring the reliability, accuracy, and efficiency of our platform, as well as fostering strong partnerships with external stakeholders.

• Ensure the availability, accuracy, and reliability of the platform, overseeing data integrity and performance enhancements.

• Support quality assurance initiatives across the platform, including data importation, APIs, and core applications.

• Support projects aimed at improving platform performance and operational efficiency, ensuring cross-team collaboration.

• Provide 2nd Level Support for issues from commercial and technical teams, owning incident resolution and management.

• Collaborate with Product Owners, Commercial Operations, Data, and Finance Teams to ensure a successful and reliable platform experience for customers.

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Proven experience in platform operations, incident management, data management, and partner integrations.

• Knowledge of CI/CD and DevOps technologies (Artifactory, GIT/GITOps, Ansible, Jenkins, Terraform, ArgoCD)

• Automation and development skills for infrastructure management tasks (AWS, Java, PHP, TypeScript)

• Strong technical skills, with proficiency in troubleshooting and resolving platform-related issues.

• Excellent analytical and problem-solving abilities, with a keen attention to detail.

• Effective communication and interpersonal skills, with the ability to collaborate cross-functionally and build strong relationships with internal teams.

• Demonstrated leadership capabilities, with experience managing and mentoring a cross-functional teams.

• Ability to thrive in a fast-paced and dynamic environment, with a proactive and results-oriented approach.

• Take an active role in shaping an innovative, growth-orientated international corporate group from its early stages; seize the opportunity to become irreplaceable!

• Take on responsibility as you become an important part of a young, ambitious, and friendly team with a shared desire to develop its skills.

• Enjoy opportunities to work independently, with flexible hours and hybrid remote/office working options.

• Enjoy top-notch employee benefits: 30 paid vacation days, the latest tech, individual development plan, prepaid spending card (50€ monthly budget) and much more

• Take your skills, talents, and career to the next level as you grow with us.

Have we convinced you? Then we can’t wait to read your application!

All our employees have equal career opportunities at mrge, regardless of gender, origin, ethnicity, religion, sexual orientation, age, or other personal attributes.
Candidates will be considered and selected equally based on their skills, qualification, and the needs of the company.
We know that experience and skills are matters of development and gain while working. Therefore, we encourage you to apply even if your profile does not meet 100% of the requirements for this position.