Voter Protection Tech and Data Manager

The Democratic Party is committed to expanding opportunities for voting access and ensuring that every eligible voter can cast a ballot and have that ballot count. The right to vote is fundamental — it is the right that protects and expands all other rights. The Civic Engagement and Voter Protection department is a highly productive team at the DNC aggressively committed to these goals.

Responsibilities/Duties

• As a Voter Protection Tech and Data Manager, you will play a crucial role in supporting the foundation of voter protection efforts. Working under the guidance of the DNC CEVP Tech and Data Director, your responsibilities will include assisting with:

Tool and Tech Management

• Administering key voter protection tools such as LBJ, VAN/Votebuilder, and Mobilize to ensure operational reliability.
• Assist in overseeing National Voter Assistance Hotline and Text Line technology to maintain high levels of operational consistency and uptime.

Training and Capacity Building

• Develop and conduct comprehensive training for key voter protection tools, including VAN, LBJ, Mobilize, and key Looker Studio reports
• Conduct tailored 1:1 trainings with key stakeholders with varying levels of campaign technical expertise.
• Train National Voter Assistance Hotline Operators on Slack, Hotline Tech, and LBJ.

Technical support and development

• Provide prompt and efficient technical support for Voter Protection Directors
• Maintain, and enhance the DNC’s National Voter Assistance Hotline and Text Line tech, including maintaining SMS, web, and social media chat flows, call flows, and more.
• Onboard hotline operators and provide front line technical support as needed by the volunteer hotline manager.

Skills

• Ability to understand and work with data with the desire to use such information, tools, products, and trends to help Democrats leverage data in their decision-making;
• Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy;
• Excellent project management, time management, and organizational skills;
• A proven ability to write for and speak to multiple audiences and translate complex information clearly;
• A passion for working collaboratively and building relationships with diverse groups and individuals;
• The ability to take the initiative, think creatively, and provide solutions;
• A strong commitment to advancing the Democratic agenda, strengthening the Democratic Party, and winning elections.

Qualifications

• Bachelor’s Degree in a relevant field or equivalent experience;
• Relevant experience for this position may include (but is not limited to): data or technology work for a campaign; voter protection related campaign work; product Management or Technical Program Management experience; or IT help desk related experience;
• Extensive experience with technology on campaigns. Experience with VAN, LBJ, Hotline technology, SQL, Python, data visualization tools, and managing large data sets is a plus;
• Exceptional written and verbal communication skills, and ability to handle mission critical communication with senior management in high pressure situations;
• Experience solving challenging technological problems with multiple constraints;
• Experience managing the lifecycle of a complex cross-functional program;
• Thorough understanding of software development lifecycle from conception to delivery;
• A proven track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects;
• A passion for voting rights and electing Democrats up and down the ballot.

The starting salary for the Voter Protection Tech and Data Manager position is $60,000, on an annualized basis, commensurate with experience and qualifications. This is a full-time, exempt position, that may require work on weekends, and has an end date of November 15, 2024.

Due to federal campaign finance rules, only U.S. citizens or U.S. green card holders are eligible for this role. See 52 U.S.C. 30121; 11 C.F.R. 110.20(i).