Customer Service Representative

Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. We are currently seeking a Virtual Assistant for a Property Management Company. This position offers a unique opportunity to work remotely and collaborate with a team of professionals in the property management field.

The client is currently looking for a dedicated Customer Service Representative to join their team. If you are passionate about customer satisfaction, have experience with Shopify and Gorgias, and are excited about the health and wellness industry, we want to hear from you!

Responsibilities

• Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
• Resolve customer issues related to orders, products, payments, and shipping using Shopify and Gorgias.
• Process returns, exchanges, and refunds according to company policies.
• Assist customers with product recommendations and provide detailed information about our electrolyte pr...