Senior Product Manager

Are you ready to make a difference for our clients? Are you able to understand client’s strategic challenges? Are you creative to build a story with our Visa products around the client´s strategic challenges? Do you take our clients by the hand and show them how they can develop their product proposition? Are you keen to learn more about our Visa Products?

Then you are the right candidate for the Senior Product Manager position in the Swiss market. The Senior Product Manager will be part of the Buyer and Seller solutions team, in the Central Europe Product team.

The candidate will be a solution seller who can ideate with Swiss Visa clients and partners to discuss priority Visa products, provide pre-sale advice and some technical guidance on combining and integrating Visa products with clients’ systems. This role provides expert advice to business leaders and product managers who want to use Visa’s services – understanding the client’s business problem or market opportunity, helping them find the right solutions for the job, showing them how Visa solutions work and what they do. In this role the candidate will also use client feedback and experiences to identify new Products and APIs needed/wanted by the market and enhance the usability of Visa’s broad product & solutions suite. This role requires to work with the whole Swiss payment ecosystem and also involve many internal stakeholders, being a strong communicator with a flexible mindset is of key importance to be successful in this role.

This candidate will be a key contributor to increase the number of consumer credentials and the number of Value-added services per client, with the following responsibilities:

• Product lead in Sales engagements
  • Being able to work with a hands-on mentality in a team and being responsible for the ´product storyline´ in sales engagements
• E xecute product-related projects for a dedicated set of clients and solutions
  • Build product solutions for clients with the right understanding of the client situation, based on complex information, client input gained from workshops and input from Account Executive´s client engagements. Lead the product projects and facilitate client workshops in these projects regarding topics e.g., Future of Credit and innovation in Everyday Payments.
• First point of contact for product partner(s) in CE
  • Being the CE dedicated person to contact for questions related to products of the partners, proactively work with Account Executives in all CE markets regarding these partner solutions and aligning with the partners on product workshops with our clients, customized pricing, and proof of concepts. Being in the lead for the commercialization of the partner solution in CE.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. ​

Requirements

• Have a passion for emerging payments and products to bring new products to our client and being able to communicate and inspire business leaders and developers to build or adjust their card proposition using Visa Products and Solutions.
• Experience in Swiss in the payment ecosystem (issuing and/ or acquiring, merchant or gateway provider environment)
• Highly collaborative with bringing a structured problem-solving approach to client engagements.
• Able to manage multiple client engagements next to each other with different product topics and respond with flexible mindset on incoming requests.
• Ability to work together with different stakeholders.
• Be willing and able to get hands-on in clients product strategy, assessing product propositions and user flows. Being able to tailor product information to the specific client situation for a wide client audience.
• Able to combine aspects of the business and commercialization with product knowledge.
• Have strong project management and analytical skillset.
• Outstanding verbal-, written- and presentation skills.
• German and English language fluency