Senior Business Analyst

Are you a long-time general insurance industry professional? Are you passionate about insurance systems and want to influence the future of the insurance business? If so, then being a Guidewire Business Analyst might be the right role for you. Our Business Analysts are our insurance experts within the product management team. Your primary responsibility would be to explain and represent the general insurance industry to the product development organization.

Your background should be in insurance, with roles at carriers, brokers, software vendors, or others within the insurance vertical. Maybe you’ve been an underwriter or underwriting manager, an agent, a business analyst, or a product manager. You should have a high degree of comfort with technology, and exceptional analytical and communications skills. You should also be comfortable both engaging in product design discussions with developers and presenting to prospective customers.

Because of our strong commitment to quality across the development team, you will also support the creation, execution and validation of robust functional and integration test cases that truly reflect how our customers would exercise our solutions.

Roles and Responsibilities

• Providing context and perspective to the Product Managers designing and prioritizing enhancements to our products.
• Research of insurance industry questions, including interpretation and summarization of insurance manuals, and publications from professional organizations or regulatory bodies.
• Helping implementation teams to understand and interpret the requirements being given to them by insurers.
• Being the insurance expert who can help customers, prospective customers, engineering, QA, support, sales, and other groups with questions.
• Eliciting, analyzing, specifying, and validating the business needs of stakeholders, be they customers or end users.
• Collaborating with project sponsors to determine project scope and vision.
• Proposing solutions for representing Australian content in Guidewire products, and identifying and communicating platform gaps where they exist.
• Creating sample policies, claims and other relevant data and validating test results to support application feature design.
• Acting as a subject matter expert on their line(s) of business for customers implementing Australian local content.
• Documenting known issues and workaround for release notes.
• Participating in Guidewire events as SME.

Skills and Experience

• 5+ years of experience in the general insurance industry, preferably in an Underwriting role.

• 5+ years of experience on the IT side of the General insurance industry.

• Working knowledge of Australian General Insurance

• Technical capacity - you should feel comfortable with non-code technical artifacts that describe application configuration and be able to communicate with the engineering team on tactical technical decisions.

• Familiarity with Insurance modeling.

• Familiarity with modern, rules-based, configurable software applications.

• Ability to translate high level requirements into detailed product specifications.

• Ability to manage complex initiatives with limited supervision.

• Exceptional written and oral communication skills.

• Good decision-making and analytical skills.

• Ability to excel in a team-oriented environment. Experience with agile software development is a plus.

• A real passion for Insurance, software systems and problem solving.

• Familiarity with one or more applications from Guidewire InsuranceSuite

Other requirements

• Must have the right to work in Australia