IT Support Specialist

Qualification:

• Fluent English
• Great Customer Service
• Attention to Detail
• Bring a high-level of professionalism
• Bring your Marie Kondo to work! High level of organization is at your core
• Knowledge and passion for End User Computing hardware; Apple, Lenovo, and Microsoft.
• Be a team player and collaborate with cross-functional teams across the organization
• Act quickly on changes and escalations
• Manage multiple simultaneous priorities and deliverables
• Analyze business requirements and provide tailored solutions.
• Maintain a high-level of security and confidentiality
• Ability to quickly understand a process and the tools used to execute within it
• Understanding of supply chain and logistics
• Working knowledge of service management principles
• Proficient in Google Workspace
• Strong ability to carry out assigned tasks independently
• Must be able to lift up to 20kg

Preferred

• Bachelor’s degree in related field strongly preferred or equivalent work experiences
• ServiceNow experience a major advantage
• ITSM - ITIL4 Foundation...