Senior Software Support Engineer

Company Overview:

Bosta is a rapidly growing tech startup aiming to revolutionize the logistics and financing landscape for e-commerce in the Middle East and Africa regions. The company specializes in catering to individuals who leverage social media platforms to sell their products. Bosta's mission is to empower e-commerce entrepreneurs to succeed by providing end-to-end solutions that streamline digital trade, and logistics and facilitate financing.

About Our Engineering.

Exceptional software is integral to our vision for changing the delivery business. For our customers, we care deeply about delivering amazing user experiences. Delivery can be a messy business, but our customers love our intuitive and easy-to-use software.

For the internal teams, we write software to run every part of our business: Operations, CS, accounting, and Sales. As we scale, automation, data, and AI will enable our team to move faster and smarter than the competition.

As a Startup in the growth phase, our current challenge is to migrate to new technologies, rebuild some services, make changes in our software architecture, and build whole new products.

Here's what you'll be doing at Bosta:

• Monitor, maintain, and optimize database performance.
• Troubleshoot and resolve database-related issues.
• Ensure data integrity and implement security measures.
• Collaborate with the development team to support database design and architecture.
• Manage database backups, restorations, and disaster recovery processes.
• Perform regular database updates, patches, and upgrades.
• Document database processes, standards, and procedures

Who you are!

• Bachelor’s degree in Computer Science or a related field.
• 2 years of experience as a Database Support Engineer or similar role.
• Exceptional problem-solving skills.
• Proficiency in using structured and unstructured databases.
• Excellent communication skills.