Hybrid
Entry🇯🇪 Jersey
Customer success & support
Join us as a Customer Service & Operations Analyst
- We’ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs
- You’ll be liaising with customers and businesses to accurately collect information in order to solve their queries
- You’ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis
- To be considered for this role, you’ll need to specifically state on your CV that you have the right to live and work in Jersey
- We're offering this role for a period of six months
What you'll do
As a Customer Service & Operations Analyst, you’ll be responding to queries from customers promptly and tactfully within our SLAs. We’re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times.
Your day-to-day will include:
- Authorising and investigating all transactions to our KPIs
- Collecting the required information from the customers and businesses
- Reviewing processes which could be automated or enhanced to improve the customer and business ...
National Westminster Bank Plc
Company focused on developing and improving security posture
Banking
Cybersecurity
Other jobs at National Westminster Bank Plc
Why OmniJobs?
- Rare & hidden jobs
- New jobs every day
- No expired job posts
- All jobs in English
Receive emails about similar jobs
Get alerts to your inbox about new open jobs that are similar to this one.
🇯🇪 Jersey
Customer success & support
No spam. No ads. Unsubscribe anytime.
Similar jobs