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International legal department dedicated to our super mobility app business across Europe.
Location: Athens or Lisbon
Being a Customer Care Representative is a role combining front office and back office duties for both drivers and passengers using FREE NOW. You face users and turn them into the most passionate FREE NOW lovers, looking for unique and exciting ways to solve problems. You’ll be providing exceptional support, ensuring that issues are resolved promptly and efficiently. You’ll be providing exceptional support, ensuring that issues occurring are resolved promptly and efficiently as part of our top-performing Customer Experience team. Your goal will be to ensure high-quality service to our clients and that our Real-Time Team runs smoothly and profitably.
Shifts: 8h per day, Monday to Sunday (incl. Bank Holidays), 24/7, with 2 days off per week
| Fully remote* or hybrid working models | Free Udemy e-learning access | | --------------------------------------- | ---------------------------- | | Sabbatical & special leave policies | Subsidised gym membership | | Birthday, 24th + 31st December off | Partner product discounts | | Mobility Benefits card | Free language courses | | Employee assistance program | Personal development budget |
| Plus more local benefits depending on your work location! | | ------------------------------------------------------------- |
*in one of the 10 countries where we have a legal entity: France, Spain, Germany, Austria, Portugal, Italy, England, Ireland, Poland & Greece
FREENOW is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work.
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