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Fable moves organizations from worrying about compliance, to building exceptional, accessible user experiences
About Fable
Fable is a mission-driven business and the leading digital accessibility platform powered by people with disabilities. We help enterprises build accessible user experiences by engaging people with disabilities (our Community) through user testing and market research. Collaborating with some of the largest enterprise companies like Walmart, Slack, and Shopify, we work directly with our Community to make products more accessible for over 1 billion people who live with disabilities. Fable ranked #3 on the 2022 LinkedIn Top Startups Canada list and Fast Company’s 2023 Most Innovative Companies in Design list.
About the role
Fable empowers individuals with disabilities to actively participate in and shape society by equipping them with professional skills, on-the-job learning, and work experience through our three core products, Fable Engage, Fable Upskill, and Fable Pathways.
As the Program Manager, Community Experience, you will be responsible for shaping and refining the Community's structure and governance, ensuring scalability and sustainability.
You will do this by:
You will report to the Director of Community Programs and be the primary contact for Community members, offering expert support and guidance throughout their time with Fable. You will empower Community members by providing comprehensive training, upskilling opportunities, effective resources, and meaningful incentives, fostering their growth and success.
You will advocate for the needs of our Community and work closely with cross-functional teams to maintain essential Community functions, proactively address challenges, and explore new feature sets. You will use data-driven insights to solve complex problems, make informed decisions, and continuously improve the Community experience.
For this role, we are open to applicants who are located in Canada and who can work in North American time zones, Eastern Time preferred, or Central time zone. If you believe that you match the majority of this job description, we highly encourage you to apply!
Responsibilities
Training & Upskilling
Engagement
Key qualifications and assets
Background
Experience
Skills
Technical Expertise:
Strategic Planning:
Data-Driven Approach:
Training Development:
Effective Communication:
Problem Solving:
Collaboration:
Community Engagement:
Advocacy:
You must be
Our values
To lead, listen first
You amplify voices that are less often heard and create space for those voices to grow. The quality of an idea doesn't correlate with the loudness of someone's voice.
The brain is a muscle
If you're going to do something, you will do it well. Practice often and rest when needed. Give your mind what it needs to thrive.
Unlearn to learn
What did we learn growing up, and what do we need to unlearn? It's essential to understanding our personal bias and position so that we can grow.
What's in it for you?
At Fable, you'll join a vibrant and rapid growth environment where you'll work with individuals who share the same values of being passionate, socially driven, inclusive, collaborative, and respectful. We offer great benefits such as stock options, career progression, professional development, health/dental benefits, and more.
Accessibility accommodations
Fable is an inclusive workplace. If you are facing any accessibility requirements or concerns regarding the hiring process or employment with us, please fill out this form or email us at jobs@makeitfable.com and include the subject line “Accessibility accommodation for “Role” job application.”
Pay range
$105,000 to $130,000 CAD - this is a range and is subject to change, depending on experience and role fit. Please take this as a general range.
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