Investigations Analyst

About Tide

At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany.

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

Abot the role

As AML & PA (Investigations) Analyst you’ll be:

• Investigating cases of fraud/money laundering and discovering potential links with external accounts - this may include analysis of complex networks and accounts
• Consistently reaching 95% or above in QA/QC checks in all elements of the role
• Liaising with law enforcement agencies where required and conducting typology and sector reviews
• Managing your own case load to meet performance targets
• Supporting the alert review teams through coaching and buddying in how to identify suspicious behaviour
• Have a keen eye for potential efficiencies and help to embed these
• Implementing and ensuring timely compliance to new or revised standards and procedures
• Assisting the AML & PA Team Leaders and Senior Analysts with other financial crime related tasks and projects as required
• Conducting phone calls with Tide members who are under investigation

What we’re looking for

Here at Tide, we are looking for a driven AML & PA investigations analyst with a good understanding of Fraud and Financial Crime prevention measures. We need a passionate and experienced individual, who will help ensure Tide is taking all the relevant steps to prevent all aspects of financial crime.

As an AML & PA investigations analyst, you will be responsible for conducting in-depth financial crime investigations, therefore you should be skilled in detecting and investigating financial crime typologies such as money muling, smurfing, fraud scams, human trafficking, terrorist financing, tax evasion and bribery and corruption.

You will be part of our high performing AML & PA investigations analyst, reporting to one of Tide's AML & PA Team Leaders, and have a proven track record in working to set targets and SLA's. You may also be involved in wider Financial Crime projects working with other teams across the business such as KYC, Member Support and our second line of defence team, and so stakeholder management and organisational skills are key

The ideal candidate will have:

• Between 2-5 years of experience in a Compliance-related role, specialising in business-related anti-money laundering/fraud investigations at a leading FinTech or bank
• Ability to work well as part of a team
• A good understanding of the UK regulations (including POCA, TACT)
• Excellent verbal, written, and interpersonal communication skills in English
• Experience with conducting phone calls with customers
• Conducted investigations, including transaction reviews and third party referrals
• Ability to multitask and successfully operate in a fast-paced, team environment
• CAMS or ICA certifications would be a bonus
• May also have a university degree

What you’ll get in return:

• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Additional health & dental insurance
• Mental wellbeing platform
• Fully covered Multisports card
• Food vouchers
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Flexible working from home

Tidean Ways of Working

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

Tide is a place for everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

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