Team Lead Digital Learning

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

• Drive Results: We think big, work smart, and execute fast to transform the future of commerce
• Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
• Champion Customers: We go the extra mile for our customers to help them unlock their full potential
• Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures

The Opportunity:

You lead commercetools’ digital product learning offerings for customers and partners. You manage a team of content creators and drive the curriculum roadmap.

Your Mission:

• Build and lead a motivated and productive digital learning content creation team in global locations.
• Increase learner engagement and success by providing high quality, relevant learning offerings.
• Ensure that the team has a well defined and executable new learning content development plan that is synchronized with documentation content, instructor led training offerings, and the certification program.
• Motivate and source content and best practice contributions from expert teams across the company.
• Evaluate and drive AI usage to improve content creation and quality of the learning offering.
• Define, maintain, and establish the structure and methodology of our customer and partner facing product learning offerings.
• Continuously update and refine the curriculum development roadmap.
• Contribute to content creation both in strategic and hands on fashion and ensure quality assurance.

What you need to succeed:

• Excellent written and verbal English language skill.
• 5+ years of relevant professional experience.
• Strong interest and expertise in learning methodologies, digital learning delivery, curriculum design, and instructional design.
• Experience leading a team as a line manager or successfully holding senior roles with high cross-functional coordination requirements, such as product / project / program management.
• Professional experience in providing digital learning offerings or strong ecommerce technology experience in a product knowledge transfer role.
• Understanding of the audience: professional software engineers and digital commerce solution specialists.
• A clear vision of the future of digital learning offerings in our field.

Nice to have:

• Hands-on experience in applying AI in the education field.
• Hands-on experience with learning management systems or practical experience managing large public content websites.

We care about your growth and well-being

💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks

☀️ Workation: Work up to 60 days per year in a country different from your home country

💻 Learning & Development Budget

📚 Academy: Regular training sessions, access to Coursera and Babbel training courses

🙌 Our Benefits: Check them out by officehere

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

🚀 Mindset & Growth: A diverse workplace with an open, international culture, and learning environment

Come grow with us!

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.