Order Management Specialist

• Perform end to end process for indirect airline costs - including creation of purchase requisitions, approval and audit of invoices, clarification of mismatches until final resolution (versus contracted conditions with Procurement, IT, business and suppliers),
• Manage daily incoming invoices against POs - ensure correct information flow between suppliers and internal system,
• Analyse and verify system errors, cooperation with IT and stakeholders until final mitigation of identified mismatches,
• Ensure process execution according to agreed procedures, Service Level Agreements (SLA) for Contract Leakage; analyse and report the results on regular basis,
• Resolve complex queries from suppliers and stakeholders,
• Proactively maintain cooperation with suppliers, internal and external partners,
• Perform continuous improvement approach in the area of responsibility.

Requirements

• MS degree in Finance, Accounting, Economics or related fields,
• Experience in working for financial international organization,
• Working proficiency in Ariba, SAP HANA, MS Excel and PowerPoint,
• Commitment to service excellence, process improvements and automation; strong customer focus; good analytical and problem-solving skills as well as attention to detail,
• Stakeholder management skills across a diverse geographic region and at multiple levels, with the gravitas to engage with and influence stakeholders,
• Operate effectively in an environment with tight deadlines,
• English skills on at least B2 level,
• Willingness to travel.