HR Business Partner

RemoteMid-level
🇨🇷 Costa Rica
Human Resources Specialist
HR & Recruitment

The Company

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

As an HR Business Partner, you will work with the business areas to create a high-performing and supportive work environment. Your role will cover employee relations, management coaching, HR project work, and more. Working collaboratively with the broader HR team, you’ll drive the people to plan across all functions and offices.

At its heart, this position is about helping every employee at Granicus be successful, feel supported, and grow professionally and personally in their time with Granicus. Most of your time will be spent talking to managers and employees to help address performance, resolve employee relations situations, and ensure we’re making legally sound decisions and in line with Granicus’ values. In addition, you’ll have the opportunity to grow your HR knowledge and skills by participating in various HR responsibilities and projects such as Diversity & Inclusion, Career Pathing, Manager Training, Employee Engagement, and Performance Management.

What your impact will look like here:

  • Work closely with management and employees to improve work relationships, resolve performance and employee relations issues, conduct HR investigations, increase engagement, reduce turnover, and conduct terminations and exit interviews.
  • Working with the various leadership teams across the business to ensure the people plan is aligned to the business plans.
  • Coach Managers on all aspects of people management such as employee development, disciplinary action, terminations, and employee engagement.
  • Assist in implementing HR policies, procedures, and programs across the company, helping to maximize usage, recommending impactful changes and helping create sustained solutions to employee challenges.
  • Build strong partnerships with leaders across the company, acting as a trusted advisor, expert and resource for all core HR technical competencies such as time and labor laws, leaves of absence, etc.
  • Organize and support local and remote engagement activities for the team through quarterly onsite events and offsite gatherings. This may also include office support with occasional office visits.
  • Enable high-performing teams through the use of people data and metrics
  • Work closely with the internal Talent Acquisition team ensuring alignment between business requirements, culture and candidates.
  • Support recruitment efforts by conducting/participating in interviews and onboarding new hires.
  • Working in conjunction with the Learning & Development team, assisting in creating learning materials and conducting training programs as required.
  • Participate in company compliance with all existing governmental and labor legal requirements.
  • Provide strong customer service to all stakeholders ensuring HR continually drives value throughout the business.
  • Demonstrate the highest levels of integrity in handling confidential information.

You will love this job if you have:

  • Minimum 3 years of experience in an HR Generalist, HR Representative, or equivalent; preferably within a fast-paced, high-growth environment

  • Minimum one (1) year specifically dealing with Employee Relations, HR investigations, and/or other highly confidential and sensitive employment situations

  • Possess foundational knowledge of applicable labor requirements, principles and procedures in human resources

  • Outstanding relationship building and interpersonal skills, with the ability to deliver excellent customer service in a fast-paced environment with a flexible approach

  • Demonstrated ability to work professionally and discreetly with highly confidential information

  • Sound judgement and commercial acumen

  • Able to effectively communicate with all levels

  • Strong written and oral communication skills in both English and Spanish

  • Strong MS Office — able to prepare engagement presentations, strong analysis of data and written pieces

  • Able to travel up to 25% of the time to assist in supporting the local office

Security Requirements:

  • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

  • Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

The Team

- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be

a part of our journey.

- A few culture highlights include – Employee Resource Groups to encourage diverse voices

- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and

sometimes difficult issues ranging from mental health to work-life balance and current affairs.

- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee

population

The Impact

- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

 

Granicus

Granicus

A company that provides technology solutions to the Govtech industry, serving over 5,500 government agencies and 300 million citizen subscribers.

⚖️Peace and justice
Technology
Government
SaaS

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