Senior Program Manager

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As a Sr Project/Program Manager you will partner with Technical Services leadership and the larger Customer Experience organization to ensure Customer Success. Our goal is to deliver the best Support in the industry by continually innovating and improving on our delivery model and processes to consistently meet our customer’s business needs and expectations. This Project Management role will serve as a trusted advisor to the leadership team to help identify, prioritize and drive projects and initiatives that support our goals and strategy.

You will use your experience and understanding of the Technical Support delivery business to partner closely with senior support leadership on identifying continuous improvement opportunities while also helping to prioritize and drive actions to completion. You will oversee project delivery for a number of technical services focused projects and to ensure projects are delivered on time, within budget and to a high standard. You will have delivered projects with varying complexity from medium to large sized projects, within Technical Services organizations.

This role will be an integral part of Pure’s ...