Patient Relations Assistant

Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries! 🌍

As a Guest Relations Representative you will be responsible for patient and guest relations, you will play a crucial role in representing our client which is based in Istanbul, Turkey while you will be based in Sarajevo, Bosnia.

You will be working closely with our international patients department at the headquarters to ensure our success in the Balkan market.

The position

• Welcoming patients/guests in the office
• Preparing patient files for medical evaluation
• Using the software’s required by employer’s headquarters for data entry and safety
• Answering to emergency calls from patients/corporations, retrieving the necessary data, and creating the link between Employer’s headquarters and patient/Corporation.
• Participating to the congresses and events that employers headquarters is organizing or participating (may surpass regular working hours/days)
• Assisting in organization of patients transport (sending tickets and hotel info)

Requirements

• Local Knowledge: Understanding of the local Balkan market, culture, and healthcare landscape.
• Minimum of 1 year health sector operations experience or higher education in a health related school (Pharmacy, Medical High School, Medical university, etc.)
• Language Proficiency: Be proficient in Bosnian and English
• Excellent Communication and interpersonal skills.
• Reside in Sarajevo
• Have the right to work full time in Bosnia.

Benefits

• Competitive Salary
• Health insurance and benefits
• Growth Potential: The opportunity to be part of a dynamic and growing international healthcare company and open path for promotion.

Make it happen! 🚀

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Get to know more about Atlean World👇

Atlean World is going to be your recruitment partner during the whole journey:

Guiding Your Odyssey with Atlean World

🤗Personal Touchpoint:

As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.

🤔Q&A Session:

Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.

🤝Making it Happen:

Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.

💪Ongoing Support:

Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.