Customer Service Representative

As a part of our Member Services team, you’ll impact the lives of everyday people and help them move from surviving to thriving with innovative digital personal finance solutions. From onboarding and new account set up to answering questions and coaching them throughout their journey, you’ll be there every step of the way to provide empathy, care, and guidance when it’s needed most.

We are proudly offering 100% work-from-home opportunities for candidates located in the Dallas/Ft. Worth and Houston metro areas.

This position is Monday to Friday only. No weekends!

Starting Pay: $16.00/hr

Start Date: Tuesday, September 3rd

Requirements

What you’ll do:

• Communicate with our members via phone, email, and chat exhibiting care in every interaction
• Listen to our members, providing empathy and solutions to their unique needs
• Collaborate with your team to share knowledge and best practices
• Accurately notate customers’ accounts

What you’ll bring:

• Minimum of 1 year of Customer Service experience (call center or retail)
• High school diploma or equivalent
• Available for an 8-hour shift Monday - Friday between the hours of 7am - 8pm
• People-fo...