Customer Success Enablement Program Manager

RemoteMid-levelManager
🇺🇸 United States
Program Manager
Customer success & support
 

Renaissance is seeking an insightful, highly motivated, creative enablement professional who is passionate about helping others succeed.

As a Customer Success (CS) Enablement Program Manager, you will provide our Customer Success organization with learning, content, and resources to maximize growth and motivate success. Collaborating closely with CS Leadership, Revenue Operations, Product Marketing, and the broader Revenue Enablement and Go-To-Market team, you will lead the design and implementation of strategic enablement programs to support strategic business goals and enhance the effectiveness of our CS organization.

In this role as CS Enablement Program Manager, you will:

  • Support the development and delivery of our portfolio of CS enablement programs
  • Partner with leadership and key cross-functional partners to uncover business needs, and proactively determine and design appropriate learning programs from ideation and organization through launch, iteration, and measuring impact.
  • Facilitate learning and readiness programming to maximize the effectiveness and performance of the customer success team.
  • Develop a systematic approach for prioritizing, organizing, and...
 

 

Renaissance

Renaissance

Nearpod is a learning platform that helps teachers engage students through interactive lessons and activities. We have a remote-first culture and our diverse team is based across the US.

Edtech
Technology

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