Customer Service Advisor

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.

Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future.

You’ll be working as a Customer Resolution Agent within our British Gas Residential Energy Division. This is a customer- facing role, dealing with gas and electricity enquiries and complaints, taking calls throughout the day. In the future, there may be a requirement for you to flex across other contact channels such as webchats, emails & messaging services to best suit customer requirements.

Customer Resolution Advisor This is a permanent full-time position (37 hours per week)

Location – Stockport

This is a hybrid role, we’re looking for people who can commute to our Stockport office and work from home. To get the most out of your training and grad bay experience you’...