Product Owner

Our client’s success is our success. And you make it happen
Payment systems are complex, regulated and ever-changing. And, while we may be small, we are at the forefront of innovation punching above our weight. We’re enabling the future for our clients through tech like NPP (New Payment Platform), buy now, pay later, and open banking.

Our product teams are the eyes and ears of Cuscal. They’re client-focused relationship managers, serving everything from business development, marketing, fraud, and customer support. They work out what clients need, so we can build it and launch it… often, in months, not years.

We are looking for a Product Owner to join our Regulated Data Services team.

In an increasingly data-driven marketplace, access to consumer data is the key to value creation and profitable growth. The rollout of the Consumer Data Right (CDR) empowers Australian businesses to offer their customers greater choice, control and convenience, by leveraging consumer data. As a trusted CDR partner, Cuscal provides the infrastructure and connectivity solutions businesses need to connect to this open data ecosystem.

Cuscal has leveraged nearly 60 years of experience managing sensitive payments data, to create solutions that help businesses comply with CDR. These include data holder, data recipient and data holder production verification testing.

About the Role:

• Ensure user stories clearly communicate customer/stakeholder needs to the Scrum team; work with team to clarify stories as necessary
• Assist in the design & development of analytic solutions. Mostly in Databricks SQL Analytics &/or PowerBI
• Own and prioritise the backlog of work for the team which could include client delivery, maintenance, defects, incidents, and continuous improvement using the relevant frameworks and guidelines.
• Champion exceptional client experiences, understanding needs and pain points of users.
• Partner with Product Manager/s to build new or enhance and optimise products in line with broader market needs and trends.
• Collect client and stakeholder input and represent the ‘voice of the client’ at the team level.
• Coach the squad and support them in breaking down the work into the right sized deliverables
• Make strategic decisions to prioritise the work in the backlog, managing complex trade-offs and competing priorities.

About You:

• 4+ years in industry with a preference for delivering SaaS and/or B2B products
• 2+ years of experience in product strategy, requirements intake (e.g business analyst), SME, process owner or customer facing role.
• Proficiency in understanding structured & unstructured data, SQL and NoSQL databases - Ability to write SQL is essential.
• Knowledge of Agile development methodologies/tools and experience writing user stories
• Understanding of the electronic payments industry is a plus but not mandatory.

Join us at the forefront of payments

Why Cuscal?
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits.

Next Step
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of the payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address.