Immigration Consultant

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We are looking for a bilingual Immigration Consultant to join our HR team! As an Immigration Consultant, you will provide advice, support and recommendations as it relates to foreign worker hiring processes. This role will also support HR and our business leaders in navigating employee scenarios and will work appropriately with internal and external stakeholders as required. You will work with a dynamic team that is always ready for the next challenge.

What you’ll do here:

• Answer and handle immigration inquiries and processes received by employees, the HR community and external partners according to the best immigration practices in place by email and case management request
• Liaise with immigration vendors to always ensure foreign worker compliance
• Provide advice to the HR community and business unit leaders on all elements related to foreign workers
• Advise the HR community of changes related to immigration laws and regulations
• Monitor and audit the diverse administrative tasks related to the employee’s immigration status, such as work permit applications, permanent residency forms, renewal opportunities and permit restriction’s compliance
• Lead the review of policies and business processes and recommend the implementation of best practices in compliance with immigration legislations and regulations to streamline processes and ensure consistency of service provided
• Continuously look for opportunities to improve efficiency and reinforce compliance by implementing tools, procedures and processes

What you bring to the table:

• A combination of 3 to 5 years of practical experience in Canadian Immigration practices or related experience
• Regulated Canadian Immigration Consultant (RCIC) is a strong asset
• Knowledge of immigration laws and regulations
• Excellent customer service and interpersonal skills
• Demonstrates initiative, good judgment and autonomy
• Excellent verbal and written communication skills
• Capacity to adapt rapidly in an ever-changing environment
• Positive attitude and strong sense of ethics
• Ability to work effectively in situations involving simultaneous demands and rapid change
• High degree of autonomy and resourcefulness
• Rigorous, attention to detail and organized
• Strong analytical and problem-solving skills
• Ability to handle confidential information and exercises great discretion
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

#LI-hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.