Team Leader

Lead a team of fraud detection and fraud administration staff to ensure the effective delivery of the agreed team performance goals Manages and ensures accurate and effective authorisation, credit risk and fraud risk analysis within the prescribed mandates and procedures for Credit Mandate and Fraud Detection. Implement new systems to enhance and maintain fraud detection systems. Daily and weekly monitoring of Fraud performance Effectively manage the working environment (ergonomics, availability of resources, tools and infrastructure etc.)

Requirements

Minimum Qualifications
Type of Qualification: Diploma
Field of Study: Risk Management

Experience Required
Business Enablement & Support
Ability to manage and lead people in order to deliver high levels of operational excellence and customer service. Minimum of 3 years experience in a leadership role in fraud or similar environment. Comprehensive knowledge of transactional systems, processes and procedures in the industry. Ability to analyse situations and issues, identify options, draw logical conclusions and sound inferences, determine and recommend practical sources of action utilising good jud...