Quality Assurance Specialist

Ensures compliance with federal, state, and local regulations and mandates for a federal workforce employment and training grant.

• Leads team efforts to accomplish performance goals.

• Manages performance by regular review and evaluation of reports, and effectively communicates progress to staff.

• Provides training and/or training opportunities to staff, as appropriate.

• Works closely with the Project Director to reach performance levels.

• Monitors contract and performance reports and works with staff to excel in performance.

• Provides written and verbal reports to the Project Director.

• Attends meetings with the board as instructed.

• Researches ways to meet, exceed, and excel in performance measures.

• Assists Project Director with instructions to staff based on written and verbal reports.

• Schedules and leads regular staff meetings for information sharing.

• Assists staff to obtain performance goals and provides customer-driven solutions.

• Ensures that best practices are utilized.

• Assists with staff performance evaluations.

• Other duties as assigned.

Requirements

- HS Diploma/GED required; Bachelor's degree preferred

- A combination ...