Bilingual Claims Adjusters

Position Overview: The Case Manager Lead plays a pivotal role in overseeing and managing a team of 5 case managers while effectively handling an inventory of approximately 50 HV cases. Reporting directly to the Pre-Suit Attorney, the Case Manager Lead serves as a strategic partner to Trial Attorneys, ensuring seamless coordination and optimal case management throughout the litigation process.

Key Responsibilities:

1. Team Management:
   • Supervise and mentor a team of 5 case managers, providing guidance and support to ensure optimal performance.
   • Conduct regular team meetings, performance evaluations, and training sessions to foster professional growth and development.
   • Proactively and routinely manage and oversee key dashboards to ensure cases are moving forward and are handled appropriately.
2. Case Management:
   • Oversee a high value inventory of approximately 50 cases, ensuring timely and accurate handling of each case from inception to litigation.
   • Implement efficient case management strategies to streamline processes and maximize productivity.
   • Monitor case timelines, deadlines, and milestones, taking proactive measures to address any pote...