Lead Product Designer

Planday from Xero is a leading digital solution that uncomplicates everyday scheduling and workforce management by making it easier for businesses and shift workers around the world to communicate, collaborate, and get work done.

Powered by a community of local industry experts, Planday provides a best-in-class digital platform that is easy to use, accurate, secure, and compliant with local needs and standards. From payroll and accounting to POS and reporting, its open API and tech ecosystem is scalable to fit shifting business needs and to build an engaged, flexible workforce.

Founded in 2004, Planday is headquartered in Copenhagen, Denmark and supports over 400,000 users across Europe, Australia and the US. Planday was acquired by Xero in 2021.

Unique for this role

This is a 9 month temporary position that expected to join Planday as soon as possible and work with innovation in an in-house incubator, where, where we work with an evidence-based design and prioritise velocity over perfection. You will join a fully cross-functional team who aim to increase speed to market with innovative solutions for new untapped verticals. Within the next 6-9 months we’ll go from very high-level concepts to launching a product in the market.

It is a benefit if you have experience with design innovation, start-ups/agencies and mobile design.

How you’ll make an impact

As a Lead Product Designer, you will be instrumental in shaping the user experience of our products, driving innovation and excellence across Planday. Your strategic insights and design expertise will influence both business and user outcomes, ultimately contributing to the success and growth of Planday. By driving collaboration and championing design excellence, you will inspire and empower team members to deliver exceptional user experiences. You will be a key Tech Product Design Trio member within your delivery team as a Lead UX expert across Planday. You will drive Design’s maturity journey across the company.

What you’ll do

• UX Strategy Development: Develop UX strategies for your product area and across user journeys, considering business and product contexts, and conducting strategic analysis. Piece together customer journeys and engage in conceptual thinking to drive impactful design solutions.
• UX Research & Insights: Lead generative and evaluative research to gather user insights and inform product prioritisation. Utilise data and insights to guide design decisions and enhance user experiences. Keep the user extremely close to the team.
• UX Craftsmanship: Lead through lean UX methodologies to create wireframes, prototypes, and UI designs that meet user needs and business objectives. Continuously refine design solutions based on user feedback and iterative testing. Drive deliveries alongside engineering and product.
• UX Operations: Lead the uplift our design systems and establish processes that streamline design workflows and enhance operational efficiency. Implement best practices for collaboration and version control to ensure consistency and scalability across products.
• Collaboration & Partnerships: Communicate design concepts effectively through visual communication and senior stakeholder management. Facilitate collaboration among cross-functional teams to align on design goals and priorities.
• Impactful Leadership: Serve as a leader and role model within the organization, supporting the growth and development of team members. Foster a culture of citizenship and collaboration, where each team member is empowered to contribute to the success of the product and organization.

Success looks like

• Strategic UX Contributions: Develop and implement UX strategies that align with business goals and drive product innovation. Be the Design Leader in your Trio.
• Data-Driven Design Decisions: Utilize research and insights to prioritize features and enhancements that resonate with users and drive business value.
• High-Quality UX Deliverables: Produce high-fidelity wireframes, prototypes, and UI designs that reflect user-centric principles and best practices. Push for best practice in delivery alongside product and engineering (particularly front-end).
• Efficient UX Operations: Lead and implement design systems and processes that improve efficiency and scalability across product teams.
• Collaborative Partnerships: Foster strong relationships with senior stakeholders and cross-functional teams, facilitating alignment and driving consensus on design direction.
• Impact: our business and end-users experiences are improved by your work.

What you’ll bring with you

• UX Strategy Expertise: Proven experience in developing UX strategies within diverse business and product contexts, with a focus on strategic analysis and customer journey mapping.
• Research and Insights: Strong expertise in conducting UX research and deriving actionable insights to inform product prioritization and design decisions.
• UX Craftsmanship: Expertise in lean UX methodologies, wireframing, prototyping, and UI design, with a keen eye for detail and usability.
• UX Operations Skills: Ability to improve design systems and establish efficient design processes that optimize workflow and productivity.
• Collaboration & Partnerships: Excellent communication and senior stakeholder management skills, with the ability to facilitate collaboration and drive alignment across teams.
• Impactful Leadership: Demonstrated leadership qualities, including mentorship, role modeling, and fostering a culture of growth and citizenship within teams.

At Planday, we offer you:

- Benefits like pension, health insurance, inclusive support for new parents and generous vacation

- On top of your annual base salary, you are offered to be part of an Employee Share Plan

- Growth and progression opportunities – we want you to grow with us

- Flexible remote work

- Strong social culture with lots of team and company activities

- Meaningful work – everyone at Planday contributes to improving the lives of shift workers around the globe

- Healthy work-life balance and autonomous approach to work. We trust in you and your abilities

Finally, our offices are not just workplaces (although they are pretty nice and well-located, we have to say!). Plandayers are open and welcoming and at Planday, everyone has the freedom and support to show their true self at work.

Our tech stack is cutting edge and our engineering work is supported by dedicated in-house scrum masters and agile evangelists.

At Planday, we firmly believe that diversity and inclusion are the cornerstones of innovation and a vibrant workplace culture, and we highly value the strength that diverse backgrounds offer.

As an equal opportunity employer, we strive to create an equitable experience for all our candidates throughout the process. Please let us know if you need reasonable accommodation during the application or interview process.

All applicants will be considered for employment without attention to any personal characteristics.