We’re looking for an experienced visionary to craft and oversee the strategic direction of innovation efforts. This is a new role with a goal to nurture and grow the company through new products and services, exploring new verticals and more. If you possess a combination of strategic thinking and operational expertise to drive meaningful change and create sustainable value, it’s time for us to meet.
Excited? Let’s see what it takes 💛
What you will do:
- Develop an innovation strategy and garner support from business stakeholders, such as C-level executives, managers, customers and business partners;
- Create an innovation portfolio and roadmap to drive growth;
- Ensure innovation provides value to customers and cultivate long-term relationships with those customers;
- Drive action on innovation plans in collaboration with relevant team members;
- Establish clear processes for generating ideas, creating prototypes and producing them;
- Monitor industry trends and assess their potential impact on product offerings;
- Evaluate and balance risk/reward for innovation and organizational objectives;
- Champion change management;
- Assess competition and maintain overall market a...
SupportYourApp
SupportYourApp is a Human + Tech customer support service that powers Unicorn and acclaimed tech companies worldwide.
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support and CX services.
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