People Operations Lead

Location:

Hybrid roles require role responsibilities to be performed in the office at least 3 days a week, Monday, Wednesday & Thursday.

What You’ll Need

• 2+ years of experience with data analysis, communicating results and driving insights
• 4+ years experience in a customer-facing HR operations or HR Shared Services role (leading or supporting one or more areas within HR Shared services preferred)
• Experience with service recovery (escalations)
• Process Optimization or Continuous Improvement experience
• Experience in client-facing roles, presenting to audiences, using data to influence people strategies and best practices
• Experience building and nurturing effective relationships with key stakeholders across a range of levels, styles, and cultures.
• Thoroughness with an ability to multi-task and stay organized in an array of tasks of varying degrees of difficulty and complexity. The ability to be flexible and can easily move between projects.
• Experience maintaining critical and highly confidential information with the highest level of integrity
• Exemplary written and oral communication skills (customer and cross-functional stakeholders)
• Experienc...