- Prime responsibility of Site Reliability Engineer is to make sure that environment is secure and safe. All security findings should be remediated within required resolution date defined by governance.
- We do not allow outage, even for a second. If any issue happens, as owner of the environment we do the needful to make sure those environments are up and running. Root cause analysis should be done within hours. We make sure that findings are remediated in Production environment after all tests and checks in lower environments.
- As owner of environment, we keep track of all activities planned or happening in our environments. We are responsible for deploying new code in the environment.
- We look and analyze our environment regularly. If there is a manual task, we do automation of that. We are increasing selfheal capabilities and will continue to do the same until environments become auto-heal.
- If a new service is coming under our support or if migration of old environment is going to happen to new technologies, we start interaction with product developer to sketch out planning for production.
- As our business is running round the clock, we work in shift and synchronize with m...
Visa
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities.
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