DirectBuy is a savings club that guarantees the best prices on nearly everything for your home and lifestyle. Our passionate, loyal employees are bound together by a common goal to help our hundreds of thousands of members design, select and save on top brands in home furnishings, home improvement, entertainment, outdoor and more. Whether at our corporate headquarters or through professional design and project support in select markets across the US and Canada, we are looking for superstars to help our members create their dream homes.
The renewal WinBack Agent is responsible for reaching out to expired members with promotions and incentives for renewing and reactivating their memberships. The renewal WinBack Department maintains and enhances the DirectBuy brand by reintroducing the expired members to the latest membership enhancements and restoring relationships with members.
ESSENTIAL DUTIES AND RESPONSIBILITIES
While other duties may be assigned, the individual in this role is expected to perform the following:
Β· Place outbound calls and emails, notifying expired members of current service enhancements and inviting them to reactivate their memberships.
Β· Field in...
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![CSC Generation](https://lever-client-logos.s3.us-west-2.amazonaws.com/a2399369-889f-4200-a5ce-1ed0156b7f57-1659552358595.png)
CSC Generation
A technology company that acquires and transforms store and catalog-based retailers into high performing, digital first brands.
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