What you’ll do?
- Provide functional-technical best practices on the SFDC platform.
- Work collaboratively with internal team members to design a solution that will meet the business requirements.
- Make recommendations to improve efficiencies through development and adoption of best practices and standardized procedures.
- Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
- Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners.
- Highlight and manage risk areas in the solution in a proactive manner and commit to seeing an issue through to completion.
- Document As-Is business processes, business requirements and solution designs for the Salesforce platform.
- Establish trust with the customer s leadership, promoting and/or implementing standard processes with Salesforce Service Cloud.
Requirements
What do you need to succeed?
- You hold a Bachelor’s engineering or Master’s degree in computer science or related fields preferred.
- 4+ years of work experience in Salesforce.
- Experience in defining, designing, delivering, and deploying...
SIXT
A car rental company providing exceptional customer service and upgrading customers to premium vehicles and additional services.
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