Product Service Engineer

Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition
Supports and designs new products or changes to existing products.

Responsibilities
• Developing appropriate procedures and plans to ensure product quality and evaluating results to identify functional deficiencies. Correcting design flaws as needed.
• Evaluating production processes to identify defects in manufacturing and design. Modifying designs to maximize production efficiency and product quality.
• Soliciting and gathering internal and external feedback to identify potential new products and/or improvements to existing products that improve product serviceability.
• Writing technical specifications and instru...