Lead System Engineer

The Lead Systems Engineer will report to the VP of Network, Infrastructure & Security and will be responsible for the management of our overall Dynamics 365 environment including Customer Experience and Field and Operations.

· Monitor the environment for performance, availability, and security, implementing necessary optimizations and enhancements.

· Manage and oversee all promotions and upgrades to the system.

· Manage security of the Dynamics 365 environment.

· Manage and support the Power Platform.

· Responding effectively and speedily to any problems.

· Maintaining a professional demeanor with clients and colleagues.

· Refreshing of lower environments as necessary.

· Providing training and support.

· Ensuring operating environments stay safe and secure via patching and other controls.

· Updating any software and hardware where necessary.

· Handle minor network issues.

· Strong communication skills and ability to troubleshoot remotely.

· Updates job knowledge by participating in educational opportunities, reading professional publications, and participating in professional organizations.

· Accomplishes organizational mission by completing related tasks as needed.

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