Director internationalization Engineering Management

The Successful candidate will:

• Manage, mentor and lead a team of managers and globally distributed engineers
• In this role you would manage Localization Engineers, Internationalization Engineers, and Localization Quality Engineers – good understanding of all is required.
• Manage various projects and cross-team collaboration efforts
• Work with cross-functional teams to build visions, strategies and roadmaps with a focus on prioritization
• Cross-functionally collaborate daily with peers and colleagues as one team and work together with many like-minded product managers, software engineers, internationalization quality engineers to produce high impact and high quality software.
• Drive internationalization standards and best practises across our development and quality assurance teams
• Drive efficiencies, quality improvements and workflow optimization across our globalization processes
• Provide cross-team prioritization and escalation, negotiating across teams and functions to drive customer-focussed outcomes

Requirements

• A track record in Engineering Leadership where you have led Managers, developed Managers and managed several engineering teams, ideally across multiple geographies with demanding cross-functional collaboration and a strong product-centric environment.
• Understanding of the ServiceNow platform, or similar SAAS platforms is an advantage.
• 15+ years overall experience covering Internationalization, Software Engineering, Content Management, Quality Engineering, expert knowledge of globalization processes and best practices
• 7+ years industry experience in building software products and managing software development teams
• Excellent interpersonal skills in line with the ServiceNow People Pact.
• Experience with providing hands-on support to teams across a range of internationalization focused disciplines
• Always works to understands the customer problem to be solved for each deliverable undertaken. Works with the Product Management team to define product features and translate the concept into Software.
• Enjoys working with software, enterprise tools and building high quality products.

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!