Business Intelligence & Data Insights Specialist

We are seeking a highly skilled and analytical Business Intelligence and Data Insights Specialist to join our team. The ideal candidate will be responsible for transforming data into actionable insights, supporting data-driven decision-making processes, and contributing to the overall success of the End User Support operations.

Essential Functions:

• Proactively facilitate the overall analytic delivery strategy for the organization.
• Work closely with stakeholders to understand their goals and determine how data can be used to achieve those goals.
• Design, manage and maintain business intelligence solutions using data visualization tools.
• Perform detailed analysis to identify trends, patterns, and insights within the data.
• Develop and implement databases, data collection systems, data analytics, and other strategies that optimize statistical efficiency and quality.
• Interpret data and analyze results using statistical techniques.
• Filter and clean data, and review reports, printouts, and performance indicators to locate and correct code problems.
• Collaborate with teams to integrate systems and data for better data analysis.
• Present data insights and recommendati...