Digital Product Manager

Our Fortune 100 financial services client is seeking a Product Manager to help reinvent how colleagues fulfill their technological needs while modernizing the support experience. The Product Manager will serve as an integral member of a strategy team, helping to provide insights on customer behavior and preferences while executing on organizational-wide global initiatives.

Join a team that is working to create a superior digital experience for colleagues by delivering unparalleled support. The ideal candidate will be able to think strategically while consistently delivering incremental improvements to our client’s global servicing experience.

The Details:

• Location: Phoenix, AZ or NYC (3 days per week onsite required)
• Duration: 12 months with potential for extension or conversion to hire
• Benefits: A comprehensive benefits package will be offered to include Health, Vision, Dental, 401K plan, Life Insurance, and paid sick leave.

What you’ll do:

• Support the product development process with market research and generation of insights to be incorporated into the product and program design.
• Maintain and refine the product backlog, mapping user stories to the needs o...