Call Center Billing Representative I

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

• Candidates with accounting, billing and/or credit experience strongly preferred
• Hourly Rate: $17.00/hour
• Training Start Date: September 16, 2024. 3-4 weeks of training in Alpharetta, GA.
• After training, you will work remote
• All interviews will be in Alpharetta, GA

Schedule: Monday – Friday. Must be open to working between the hours of 8am - 8pm (8 hour shift)

Summary
The Call Center Representative I will receive inbound phone calls at our call center from Ryder Platinum National Accounts, Ryder Shops, and On Demand Customers and will be responsible to help schedule service for truck and trailer breakdowns, plus scheduling preventive maintenance (PM) service, as well as assist with service related questions. The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

Essential Functions

• CUSTOMER SERVICE:
  Assist customers who are experiencing a vehicle breakdown
  Execute customer communication pro...