PolyAI builds enterprise voice assistants that carry on natural conversations with customers to solve their problems. Our voice assistants understand customers, regardless of what they say or how they say it. We serve enterprises where customer conversation is an important part of doing business. Our customers include some of the leading names in banking, hospitality, insurance, retail, and telecommunications.
Our enterprise clients deploy PolyAI voice assistants to cut down on wait times and free up live staff to focus on calls requiring empathy and judgment. As a result, our enterprise clients see improved customer satisfaction, employee retention and operational efficiency.
The Strategic Alliances team at PolyAI is responsible for designing and executing joint go-to-market strategies with cloud providers, technology partners and global systems integrators to identify new revenue opportunities and accelerate existing deals.
As an intern in the Strategic Alliances team you will be joining one of the fastest growing channels to market. You will work closely to support a team of Go-To-Market Leads and help them develop written, visual and video content to ensure our alliance partners have everything they need to jointly market and sell PolyAI voice assistants to our target enterprise buyers.
From a day-to-day perspective, you will work with the Go-To-Market Leads in the Strategic Alliance team as well as members of the Marketing and Sales teams to refine value proposition statements and translate them into clear, compelling and concise sales/marketing material. You will be expected to be independent, design-oriented and pragmatic in this role, and you will be joining a fast-paced, high-performance environment where your outputs will be evaluated based on their measurable impact to the revenue pipeline.
This is a paid internship for 8-12 weeks full-time or part-time.
Your responsibilities will involve:
Supporting the Strategic Alliances team to conduct ecosystem/ competitor research and refine/ articule joint value proposition statements and go-to-market priorities with our alliance partners
Developing clear, compelling and concise materials, independently and in collaboration with Marketing teams, to reinforce value proposition statements with salespeople, prospects and alliance partners
Work with individual Go-To-Market Leads in the Strategic Alliances team as well as Revenue Operations/ Sales teams to embed materials with account executives and define metrics to show measurable impact
Requirements
What youโll come with:
- A sharp analytical mind with a proven track record utilising first-principles thinking in ambiguous, fast-paced professional environments
- A bias for action and experience with customer interviews, running executive workshops, and/ or developing new value propositions
- 2+ years experience in a consulting or professional services environment; youโre comfortable creating client/executive-ready powerpoint slides, writing up executive summaries, recording Loom videos, visualising concepts on platforms like Miro/ Figma
- Currently has or is in the process of obtaining an MBA, Masters in Management or equivalent
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PolyAI
Company specializing in building voice and text-based virtual customer service agents using AI technology.
Next generation conversational AI for unbeatable customer service automation.
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