APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS:

Housing, Foods, and Ancillary Services Managers oversee, direct, and manage Commonwealth Campus residential and retail food services, housing facilities, and ancillary operations. Primary responsibilities include developing and implementing strategic plans and operational budgets; establishing operational standards across locations; ensuring food quality and customer service, a safe and secure residential living and work environment, and a student-centered atmosphere.

• Direct the overall operations of residential and retail food services, housing facilities, and ancillary operations across Commonwealth Campuses; develop and implement strategic plans and initiatives
• Maintain accountability for the financial success of assigned locations; forecast, plan, develop, and oversee operational budgets; identify cost containment measures and new revenue sources; manage financial statements; negotiate and maintain contracts
• Oversee special capital and campus projects such as new construction and renovation; participate in design, job meetings, architect and contractor selection; collaborate with facility planners and other internal/external contributors
• Keep abreast of regulatory requirements; develop operational changes, policies, and procedures; establish standards and ensure compliance; manage facility audits
• Ensure delivery of product quality, a safe and secure living and work environment, and exceptional customer service
• Maintain awareness of industry trends; identify/develop/implement new product mix, new technology, and service efficiency concepts
• Investigate and resolve problems escalated to management level including customer service or parental concerns, product quality, facility and maintenance issues, and personnel performance, etc.
• Foster a student-centered work environment; communicate goals and objectives to a variety of groups; resolve emergency situations; liaise with Leadership, University Police, Athletics, Continuing Education, General Counsel, Maintenance & Operations, et al
• Hire, train, coach, supervise, schedule, and evaluate employees; recommend, plan, and coordinate professional development opportunities; adhere to Collective Bargaining Agreement provisions; participate in grievance/arbitration proceedings

Education and Experience:

Minimum of a Bachelor's Degree plus eight (8) years of experience, including three (3) years of supervisory experience. Or, an equivalent combination of education and experience.

As a member of Auxiliary and Business Services within the Finance and Business unit, you will be joining a team of individuals who have the ambition to help Penn State succeed. Workforce diversity, cultural inclusiveness, and employment equity are deeply rooted in Penn State’s historic mission. Just as we are committed to being a diverse educational environment, we are also committed to being a diverse working community. As a community, we endeavor to be a mixture of cultural backgrounds, life experiences, and individual perspectives that add variety and vitality to the workplace. The University believes that we can learn from each other’s differences and break down the barriers that separate us. Penn State is a place where everyone can be themselves, together.

The salary range for this position, including all possible grades is:

$68,200.00 - $102,300.00

Salary Structure - additional information on Penn State's job and salary structure.

CAMPUS SECURITY CRIME STATISTICS:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

Employment with the University will require successful completion of background check(s) in accordance with University policies.

EEO IS THE LAW

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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