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Job Description:
This hybrid position reports to our 600 E. Saint Louis St. Springfield, MO location and works in center 3-4 days weekly and remotely from home 1-2 days weekly. If selected, you must be able to report to this location.
This is your opportunity to be the voice of AT&T – a global leader in communications and technology. As a member of our team, you’ll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services and offers. While you drive to meet your daily and monthly sales goals, you’ll help our customers stay connected to what matters the most.
How you’ll make an impact
As a Premier Service Consultant specializing in customer acquisition and service, you’ll be frontline in providing solutions to prospective and existing customers to optimize their service experience, drive satisfaction and loyalty. You'll handle new service requests, helping customers get set up with the latest voice, internet, wireless plans and devices. Additionally, you will address existing customer needs, which include billing and payment, plan changes, upgrades, and technical sup...
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