Customer Service Manager

We are Kaizen Gaming

Kaizen Gaming is the leading GameTech company in Greece and one of the fastest-growing in the world, operating in 16 markets with 2 brands, Betano & Stoiximan.

We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.

We are a diverse team of more than 2.500 Kaizeners, from 40+ nationalities spreading across 3 continents. Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to press play on potential?

Let’s start with the role

The Customer Service Manager is responsible for providing a productive and motivating working environment. They are following and implementing the general strategy within the Team, leading and focusing on people development, Team morale and performance, overall operation and function of the department.

As a CS Manager you will:

• Collaborate with the head/director in accomplishing the overall goals of the division;
• Create strategic plans, set long, medium and short-term goals and turn new ideas to projects;
• Monito...