Credit Officer

As a Credit Officer in Shift’s Micro Business team you will primarily be responsible for assessing businesses with annual turnover of under $1.5million p.a. against Shifts policies and guidelines whilst delivering excellent customer service.

The ideal candidate will possess attention to detail, and the ability to thrive in a fast-paced environment. You will do this with a solution-oriented focus and methodical process whilst operating with a sense of urgency while working in a supportive team environment.

This position offers a valuable opportunity to development in the field of credit analysis. We are looking for a dedicated individual who is eager to learn and contribute to the company’s success. If this sounds like you, please reach out.

Requirements

How you will make a difference

• The ideal candidate will have performed in a customer or broker service role within Shift
• Have comprehensive knowledge of Shifts products
• Thorough understanding of the bank statement connection processes
• A track record of delivering excellent customer service.

Skills that set you apart

• Detail-oriented with strong organisational skills.
• Strong diagnostic and cognitive skills
• Familiar with Shift’s systems and products
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.

Responsibilities /Duties:

• Assess customers against the appropriate policies and guidelines.
• Ensure that all data used to assess the credit of a customer are appropriately input to models assessments etc.
• Liase with broker customers as appropriate to obtain information as appropriate.
• Communicate outcomes to customers and brokers decisions in a clear and professional manner.