ServiceNow Developer

Are you an experienced ServiceNow Developer looking for an exciting opportunity to contribute to innovative solutions? Join our team at Bosch and play a key role in developing and enhancing ServiceNow applications to support our business processes. If you are passionate about leveraging technology to drive efficiency and excellence, we encourage you to apply and become a part of our dynamic and forward-thinking organization.

Tasks:

• Designing and implementing of technical solutions based on user requirements using agile methodology,
• Configuring and developing ServiceNow based ITSM Platform and specific modules leveraging out of the box features or creating custom solutions,
• Installation and configuration of the Knowledge Management and Virtual Agent module in Service Now,
• Configuring and developing Virtual Agent conversations with the conversational designer,
• Integration of Intelligent search on Knowledge base and Virtual Agent application in Microsoft Teams,
• Client Interface Configuration in support portal,
• Display and configuration of Genius results,
• Integrating of external systems based on common interface technologies,
• Preparing project documentation,
• Sharing knowledge with other team members.

Requirements

• Several Years of Software Development experience, preferably on ServiceNow projects or comparable cloud platform projects,
• Experience with a variety of common programming languages, in particular with ServiceNow relevant languages (Javascript, Angular, Bootstrap). Other languages like Java, C#, Python etc. are beneficial,
• Good knowledge of ServiceNow ITSM, Virtual Agent, Knowledge Management modules
• Ideally experience in Front- as well as Backend Development,
• Deep understanding of modern software development and delivery techniques (CI/CD, Containerization and further),
• Strong communication skills
• English level - min B2